Streamline Your Mall Operations with Faciliteq

Innovative Solutions for Malls

Faciliteq for Malls is a cutting-edge, end-to-end solution designed to efficiently manage the complex operations of shopping malls. This system integrates various facility management modules to ensure smooth day-to-day operations, enhance tenant satisfaction, and improve the overall shopper experience. With Faciliteq for Malls, mall administrators can streamline maintenance tasks, optimize resource allocation, and ensure compliance with safety and operational standards.

Facility Management Designed for Malls

Faciliteq for Malls is tailored to meet the specific needs of retail environments, handling everything from asset management and energy optimization to security and tenant coordination. It offers real-time insights and automation capabilities to help mall management teams reduce costs, increase operational efficiency, and maintain a safe, comfortable environment for shoppers.

Key Features

Asset and Equipment Management

• Centralized tracking of all assets, including HVAC systems, elevators, escalators, and lighting.

• Preventive and predictive maintenance schedules with automated alerts.

• Detailed asset lifecycle management for better capital planning.

Tenant Management

• Comprehensive tenant database with lease details, contact information, and billing schedules.

• Automated invoicing and payment tracking for lease agreements.

• Mobile app for tenant requests, announcements, and updates.

Work Order and Maintenance Management

• Efficient work order creation, assignment, and tracking.

• Mobile access for maintenance teams to update and close work orders on-site.

• Customizable workflows to match specific mall operations.

Space Lease Management

• Interactive mall layout with visual representation of leased and available spaces.

• Lease tracking with alerts for renewals and expirations.

• Revenue analysis based on leased spaces.

Security and Safety Management

• Integrated security system management, including CCTV, access control, and incident reporting.

• Fire safety and emergency response planning.

• Real-time alerts for safety incidents and maintenance issues.

Cleaning and Waste Management

• Cleaning schedules and task tracking to ensure high standards of hygiene.

• Waste disposal monitoring and reporting.

• Vendor management for outsourced cleaning services.

Parking Management

• Automated parking lot monitoring and space allocation.

• Integration with payment systems for ticketing and validation.

• Real-time occupancy tracking and reporting.

Customer Experience Management

• Digital signage integration for announcements, promotions, and wayfinding.

• Feedback collection through kiosks and mobile apps.

• Loyalty program management and promotional campaign tracking.

Vendor and Contractor Management

• Centralized database for managing vendor and contractor details.

• Performance tracking and contract compliance monitoring.

• Automated approval workflows for service requests.